{"id":48,"date":"2026-09-19T13:32:23","date_gmt":"2026-09-19T13:32:23","guid":{"rendered":"https:\/\/reperiofind.com\/?page_id=48"},"modified":"2026-10-14T18:40:29","modified_gmt":"2026-10-14T18:40:29","slug":"questions-frequentes","status":"publish","type":"page","link":"https:\/\/reperiofind.com\/index.php\/questions-frequentes\/","title":{"rendered":"Questions fr\u00e9quentes"},"content":{"rendered":"\n<style>.rp-backhome{box-sizing:border-box;display:block;width:100%;max-width:1250px;margin:0 auto;padding:18px 0;font-family:\"Space Grotesk\",Arial,sans-serif}.rp-backhome a{display:inline-flex;align-items:center;min-height:44px;font-size:14px;font-weight:600;color:#bd3840!important;text-decoration:none!important}.rp-backhome a:hover{text-decoration:underline!important}.rp-backhome a:focus-visible{outline:2px solid #071f38;outline-offset:4px}<\/style><nav class=\"rp-backhome\" aria-label=\"Retour\"><a href=\"\/?page_id=263&#038;lang=fr\">\u2190 Retour \u00e0 l\u2019accueil<\/a><\/nav>\n\n\n<style>\nbody.page-id-48 .wp-site-blocks>header{display:none!important}body.page-id-48 main.wp-block-group{margin-block-start:0!important}body.page-id-48 main.wp-block-group>.wp-block-group{padding-top:0!important}body.page-id-48 .wp-block-post-title{display:none!important}body.page-id-48 .wp-block-post-content{margin-top:0!important;background:#f4efe5!important}body.page-id-48{background:#f4efe5!important;color:#111315}\nbody.page-id-48 .wp-block-post-content>div.wp-block-group:nth-of-type(2){background:#bd3840!important;color:white!important;padding:76px 34px 82px!important}body.page-id-48 .wp-block-post-content>div.wp-block-group:nth-of-type(2)>div{max-width:1320px!important}body.page-id-48 .wp-block-post-content>div.wp-block-group:nth-of-type(2) p{font:900 12px\/1.2 Arial,sans-serif!important;letter-spacing:.14em!important;text-transform:uppercase!important}body.page-id-48 .wp-block-post-content>div.wp-block-group:nth-of-type(2) 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.wp-block-post-content>div.wp-block-group{padding-left:18px!important;padding-right:18px!important}.wp-block-details summary{padding-right:38px}.wp-block-details p{padding-right:0!important}}\n\n\/* Reperio \u2014 contours noirs des encadr\u00e9s existants *\/\nbody.page-id-48 .wp-block-post-content .wp-block-group.has-background,body.page-id-48 .wp-block-post-content .wp-block-column.has-background,body.page-id-48 .wp-block-post-content .wp-block-button__link{border:2px solid #111!important;box-sizing:border-box;border-radius:0!important}\nbody.page-id-48 .wp-block-post-content .wp-block-details{border:2px solid #111!important;margin:0 0 12px!important;padding:0 20px!important;box-sizing:border-box}\n<\/style>\n\n\n\n<div class=\"wp-block-group alignfull has-text-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-eefdb9ac wp-block-group-is-layout-constrained\" style=\"color:#FFFFFF;background-color:#E05248;padding-top:45px;padding-right:32px;padding-bottom:78px;padding-left:32px\">\n<p class=\"wp-block-paragraph\" style=\"font-size:14px;letter-spacing:0.18em;text-transform:uppercase\">Questions fr\u00e9quentes<\/p>\n\n\n<h2 class=\"wp-block-heading has-text-color\" style=\"color:#FFFFFF;margin-top:18px;margin-bottom:24px;font-size:clamp(35.2px, 2.2rem + ((1vw - 3.2px) * 2.824), 64px);font-weight:500;line-height:1.02\">Vous vous demandez.<br>Nous r\u00e9pondons.<\/h2>\n\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-1ac815b3 wp-block-group-is-layout-constrained\" style=\"background-color:#FFF2DF;padding-top:65px;padding-right:32px;padding-bottom:80px;padding-left:32px\">\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Que peut-on demander \u00e0 Reperio de chercher ?<\/summary>\n<p class=\"wp-block-paragraph\">Mobilier, v\u00eatements, accessoires, objets vintage, jouets, livres, vinyles, arts de la table, pi\u00e8ces \u00e9puis\u00e9es ou objets simplement aper\u00e7us sur une image. Si l\u2019objet existe quelque part, nous pouvons tenter de le retrouver.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Une photo suffit-elle pour lancer une recherche ?<\/summary>\n<p class=\"wp-block-paragraph\">Oui. Une capture d\u2019\u00e9cran, une photo floue ou quelques mots peuvent suffire. Nous vous demanderons des pr\u00e9cisions uniquement si elles sont n\u00e9cessaires pour \u00e9viter une mauvaise piste.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Que signifie \u00ab objet trouv\u00e9 \u00bb ?<\/summary>\n<p class=\"wp-block-paragraph\">Une option disponible correspondant aux crit\u00e8res essentiels valid\u00e9s avec vous a \u00e9t\u00e9 identifi\u00e9e. Nous v\u00e9rifions autant que possible la r\u00e9f\u00e9rence, les dimensions, la taille, l\u2019\u00e9tat, le prix et les conditions de livraison.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Suis-je oblig\u00e9e d\u2019acheter l\u2019objet trouv\u00e9 ?<\/summary>\n<p class=\"wp-block-paragraph\">Non. Vous restez enti\u00e8rement libre de l\u2019acheter ou non. La prime de succ\u00e8s r\u00e9mun\u00e8re toutefois la recherche aboutie et reste donc payable lorsqu\u2019une option conforme et disponible vous est pr\u00e9sent\u00e9e.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Est-ce Reperio qui vend l\u2019objet ?<\/summary>\n<p class=\"wp-block-paragraph\">Non. Vous achetez directement aupr\u00e8s de la boutique, de la plateforme ou du vendeur concern\u00e9. Reperio recherche, s\u00e9lectionne et v\u00e9rifie les pistes, mais n\u2019est pas le vendeur de l\u2019objet.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Que se passe-t-il si rien n\u2019est trouv\u00e9 sous 24 heures ?<\/summary>\n<p class=\"wp-block-paragraph\">Vous pouvez arr\u00eater la recherche sans frais ou activer une veille \u00e0 12 \u20ac par mois, r\u00e9siliable \u00e0 tout moment. Si l\u2019objet est trouv\u00e9 plus tard, la prime de succ\u00e8s s\u2019ajoute \u00e0 l\u2019abonnement.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Comment fonctionne la demande express ?<\/summary>\n<p class=\"wp-block-paragraph\">Pour 25 \u20ac suppl\u00e9mentaires, votre demande est trait\u00e9e en priorit\u00e9. Cette option concerne l\u2019ordre de traitement et ne garantit pas que l\u2019objet existe ou soit disponible. La prime de succ\u00e8s reste due si l\u2019objet est trouv\u00e9.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>La recherche est-elle internationale ?<\/summary>\n<p class=\"wp-block-paragraph\">Oui. Notre recherche peut s\u2019\u00e9tendre au monde entier et dans plusieurs langues. La possibilit\u00e9 d\u2019exp\u00e9dition d\u00e9pend ensuite du vendeur et de vos crit\u00e8res de livraison.<\/p>\n<\/details>\n\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>V\u00e9rifiez-vous que l\u2019objet est encore disponible ?<\/summary>\n<p class=\"wp-block-paragraph\">Oui. Nous v\u00e9rifions sa disponibilit\u00e9 au moment de la recherche, \u00e0 partir de l\u2019annonce ou en contactant directement le vendeur lorsque cela est n\u00e9cessaire. Une disponibilit\u00e9 peut toutefois \u00e9voluer apr\u00e8s l\u2019envoi de la trouvaille.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Comment la prime de succ\u00e8s est-elle calcul\u00e9e ?<\/summary>\n<p class=\"wp-block-paragraph\">Elle d\u00e9pend du prix affich\u00e9 de l\u2019objet trouv\u00e9. Les diff\u00e9rents paliers sont indiqu\u00e9s sur la page Tarifs et vous sont communiqu\u00e9s avant le lancement de la recherche.<\/p>\n<\/details>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-text-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-6b360834 wp-block-group-is-layout-constrained\" style=\"color:#FFF2DF;background-color:#0F5155;padding-top:70px;padding-right:32px;padding-bottom:75px;padding-left:32px\">\n<h2 class=\"wp-block-heading has-text-color\" style=\"color:#FFF2DF;margin-bottom:18px;font-size:clamp(27.894px, 1.743rem + ((1vw - 3.2px) * 1.971), 48px);font-weight:500;line-height:1.08\">Vous avez une autre question ?<\/h2>\n\n\n<p class=\"has-text-color wp-block-paragraph\" style=\"color:#D6E0DF;font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.588), 20px);\">\u00c9crivez-nous. Les demandes impr\u00e9cises sont les bienvenues.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u2190 Retour \u00e0 l\u2019accueil Questions fr\u00e9quentes Vous vous demandez.Nous r\u00e9pondons. Vous avez une autre question ? \u00c9crivez-nous. Les demandes impr\u00e9cises sont les bienvenues.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-48","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Questions fr\u00e9quentes - Reperio<\/title>\n<meta name=\"description\" content=\"Photo, prime de succ\u00e8s, recherche internationale, express : toutes les r\u00e9ponses sur Reperio, votre personal shopper vintage.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/reperiofind.com\/index.php\/questions-frequentes\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Questions fr\u00e9quentes - 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